Consultation Masterclass
1 Day
6
20
Nottingham, Belfast, Dundee
£575.00 Onsite | £500.00 includes Live Stream and Recording (All prices are including VAT )
- Classroom – Theory
The Consultation Masterclass (now available in Nottingham, Dundee, and Belfast), delivered by Colin Campbell, aims to provide a fun, informative, and interactive day discussing all aspects relevant to dental consultations, including clinical, psychological, social, and business elements.
This Masterclass aims to provide delegates with a structured framework for the consultation process that Colin uses weekly, achieving a conversion rate of over 75%!
Please note, that there are only 20 spaces available for onsite attendance at this course. If you would prefer to live stream and access an online recording, please get in touch with us.
Syllabus Highlights
This encompasses the following elements:
- Collection of all relevant clinical material to help provide an appropriate treatment plan and comply with the current onerous regulations.
- Personal interaction and emotional intelligence aspects of consultations which are critical to gaining a patient’s trust in the provision of ethical dental care.
- Collection of metrics and key performance indicators through consultations to ensure improvement from both a clinician and patient experience.
- A suggested structured format for clinicians to take away and modify for their own clinical environment to improve their experience and the experience of their patients and their teams.
- This master class will provide lifelong value to attendees and help them improve their consultation process throughout their practice for themselves and their colleagues.
Learning Outcomes
Clinical Information Gathering
- The clinical material to collect during consultations to support an excellent and ethical patient experience.
Communication & Emotional Intelligence
- Psychological and emotional intelligence considerations to help patients feel comfortable and able to trust you.
Business & Consultation Models
- The business aspects of consultations, including free vs paid models and appropriate KPIs to track improvement.
A Consultation Framework
- A structured approach you can implement to improve the consultation experience for clinicians, teams and patients.
Informed Consent
- How to provide appropriate informed consent for patients during the dental process.
Delivering Recommendations
- Ways to deliver consultation findings and recommendations to patients clearly, including new and innovative approaches.
Speakers & Educators
Upcoming Dates
Register Your Interest
Register Your Interest in the Consultation masterclass with The Campbell academy to receive enrolment details from Straumann.
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What Attendees Say
“The consultation masterclass was fantastic! Lots of little gems of information to take into surgery Monday morning and use straight away. Colin is a very inspiring speaker and keeps the room’s attention.”
Paul M
Array“Warm welcome on arrival, well organised informative courses, world class speakers all in a super venue! The coffee and snacks are not bad either! Just completed the consultation masterclass which has cemented all the nuggets I have picked up on the multiple other courses and still given me more to think about!”
Mandeep S
Array“Highly recommended. I have done several courses with the Campbell Academy and each one has inspired and challenged me. Looking forward to doing more.
Rachel B
Array